EVENT VIDEOS

EVENT GALLERY

RESEARCH

SPEAKERS

AGENDA

Responsible
Ambition

TOURISM CONFERENCE
25 SEPTEMBER | DUBLIN

Full agenda below. Tickets cost €145 + Vat 23% – T&Cs apply

AGENDA

SPEAKERS

EVENT VIDEOS

VENUE

ACCOMMODATION

Exploring the theme of RESPONSIBLE AMBITION, the Irish Tourism Industry Confederation’s 2024 conference was held on 25th September 2024 at the Dublin Royal Convention Centre.

A stellar line up of guest speakers moderated by MC Dearbhail McDonald included Jon Sopel – British journalist, television presenter, Minister for Tourism Catherine Martin and a host of industry leaders, recordings of which are below. Irish Ambassador John Concannon, satirist Oliver Callan, or tech broadcaster Jess Kelly also spoke on the day but recordings can’t be shared. Conference videos on the State of the Season, Dublin tourism, and ITIC at 40 can also be found below along with event photos.

Thank you to all those who attended and who made it such a memorable day. See highlights and event information below.

VIDEOS

ITIC Chair Niall MacCarthy
Opening address

Minister Catherine Martin
Fireside chat with Dearbhail McDonald

Jon Sopel
‘Trump, Putin and an uncertain world’

Kenny Jacobs (daa) and Donal Moriarty (Aer Lingus)
‘The Dublin Airport passenger cap: a threat to Irish tourism?”

Panel discussion:
‘Can tourism grow and carbon reduce?’

ITIC CEO Eoghan O’Mara Walsh
Conference wrap-up chat

‘State of the Nation – how is Irish tourism faring?’

‘ITICConf24 | 1984-2024 ITIC at 40’

‘Dublin as a visitor destination, opportunities and challenges’

NOTE: An additional video features below as part of RESEARCH that was commissioned by ITIC and presented by Conor Kavanagh at the conference.

GALLERY

RESEARCH

‘IQ, EQ & MQ in Irish tourism’

Commissioned by the Irish Tourism Industry Confederation, this report focuses on employee performance in Ireland, with a particular emphasis on the tourism sector.

The research explores a theory of performance driven by the interplay of three critical factors: IQ (Intellectual Quotient), EQ (Emotional Quotient), and MQ (Meaning Quotient). These factors are examined both across sectors and within tourism to better understand how they contribute to workforce effectiveness.

The study was carried out in early September 2024 through a nationally representative online survey (n=1,005), which sampled Irish adults across different sectors. By capturing a broad cross-section of the workforce, the research provides a comprehensive picture of performance in the workplace in Ireland today.

For best results watching the video we recommend downloading the report and referring to it while you watch.

Download this Report

Conor Kavanagh from Genesis presents research findings.

SPEAKERS

Dearbhail McDonald

Moderator

Niall MacCarthy

ITIC Chairperson

Catherine Martin TD

Tourism Minister

Jon Sopel

Journalist and Broadcaster

John Concannon

Irish Ambassador to Canada

Kenny Jacobs

CEO, DAA

Donal Moriarty

Chief Corporate Affairs Officer,
Aer Lingus

Alice Mansergh

CEO, Tourism Ireland

Oliver Callan

Impressionist and Broadcaster

Paul Kelly

CEO, Fáilte Ireland

Conor Kavanagh

Genesis

Mary Considine

CEO, The Shannon Airport Group

Anne O’Donoghue

AVEA

Jim Power

Economist

Jess Kelly

Technology Expert

Eoghan O’Mara Walsh

CEO, ITIC

CONFERENCE AGENDA

10:00
Welcome by MC Dearbhail McDonald

Award-winning broadcaster Dearbhail McDonald welcomes delegates and outlines the exciting agenda ahead.

10:05
Opening video: “State of the Nation – how is Irish tourism faring”

10:10
Opening address by ITIC Chair Niall MacCarthy

Niall MacCarthy, MD of Cork Airport and Chair of ITIC, outlines how Irish tourism can be responsibly ambitious as he outlines industry opportunities and challenges.

10:15
Fireside chat with Minister for Tourism Catherine Martin

A week before the Budget, and with an impending General Election, Minister Martin discusses her tourism policies and priorities.

10:40
Jon Sopel – Trump, Putin and an uncertain world

Renowned international journalist and podcaster Jon Sopel discusses a volatile geopolitical landscape.

11:25
Video: “40 years of ITIC”

11:30
Coffee break

12:00
John Concannon – Soft power: Ireland’s influence on the world

Former Director of Global Ireland and current Irish Ambassador in Canada discusses how a small country punches above its weight and how this can benefit tourism.

12:45
IQ, EQ & MQ in Irish tourism – Conor Kavanagh, Genesis

This bespoke research for ITIC explores the relationship between emotional intelligence, leadership and job performance of those working in Irish tourism.

13:00
Lunch

14:00
The Dublin Airport passenger cap: a threat to Irish tourism?

Dearbhail in discussion with DAA CEO Kenny Jacobs and Aer Lingus Chief Corporate Affairs Officer Donal Moriarty

14:20
Oliver Callan – humour and insight

Firmly established as a leading voice in Irish comedy, impressionist Oliver Callen will deliver sharp parodies and incisive commentary.

14:45
Video: “Dublin as a visitor destination, opportunities and challenges”

14:50
Panel discussion: Can tourism grow and carbon reduce?

Paul Kelly (Fáilte Ireland), Alice Mansergh (Tourism Ireland), Anne O’Donoghue (Association of Visitor Experiences & Attractions), Jim Power (Economist), and Mary Considine (The Shannon Airport Group) are in discussion with Dearbhail about whether tourism growth and carbon reduction can co-exist.

15:25
Jess Kelly – Technology and Tourism

How will AI and technology impact on the Irish tourism experience?
Expert Jess Kelly shares insights.

15:55
Wrap up chat with ITIC CEO Eoghan O’Mara Walsh

Dearbhail concludes the conference with a discussion with ITIC’s CEO.

16:00
Conference ends with networking wine reception until 17:00

ITICConf24 Terms & Conditions:

  • Registration fees include conference attendance on 25th September 2024.
  • Payments are accepted by debit/credit card or via Bank Transfer/EFT. When paying by Electronic Funds Transfer please email bank proof of payment together with delegate name/s to the registration office iticconf2024@advantagegroup.ie once the payment has been made.
  • Your registration is not valid until you have successfully completed the entire process, paid in full and received a confirmation by email.
  • Please note that the registration fees do not include travel expenses or hotel accommodation.
  • Registration closes at 12 noon (Irish time) on Friday 20th September 2024.
  • The organisers reserve the right of admission.

Cancellation Policy:

Cancellations must be received by email to iticconf2024@advantagegroup.ie

  • 100% Cancellation fee charged from 16th September 2024 onward.
  • Substitution (participant name change) is possible by email but an administration charge of €25 applies.

Covid-19 Statement:

In light of the COVID-19 global pandemic and because our conference participants’ health and well-being are our highest priority, ITIC, in conjunction with Advantage Group (our Professional Conference Organisers) are working closely with the Dublin Royal Convention Centre and all event partners to develop and implement health and safety measures and biosafety best practices for the 2024 ITIC Conference in Dublin. However, since the health and safety needs and concerns of each individual may differ, we strongly recommend that each participant carefully evaluates their own personal circumstances prior to registering for and/or attending the conference in-person. Your attendance at the conference is completely voluntary and, as such, your attendance is at your own risk.

Data Protection Policy:

By registering for the conference you are giving your consent for members of ITIC and Advantage Group (our Professional Conference Organisers) to contact you about any aspect of the conference by e-mail or by telephone. You are also consenting to receive email marketing communications about the conference and post conference associated industry material.

Video and Photography Consent:

Please be advised that filming and/or photography will be taking place at the conference. By registering for the conference you are giving your consent for the photographer, ITIC, Dublin Royal Convention Centre (venue) and Advantage Group to take the images and to use them throughout the world in all and any media, including, without limitation, in printed publications, presentations, promotional material or online, in their original format or edited.